Payment Methods

I. Available Payment Methods

The transaction currency is British Pound (GBP).

Visa and Mastercard card payments are supported.

Cash, cheques, bank transfers, or cash on delivery are not accepted.

II. Payment Process

Before payment, the system will review the order details, including products, quantities, total amount, and applicable taxes.

Enter the delivery information and bank card details.

After confirmation, the information will be encrypted and immediately verified by the system.

Once payment is confirmed, a confirmation notification will be sent via email. If the payment fails, users may attempt to pay again or contact the support team.

III. Security Measures

All transactions are transmitted using TLS encryption.

Payment processing is handled by platforms that comply with PCI-DSS standards.

No bank card information is stored, and data processing complies with UK GDPR requirements.

Security measures are regularly updated to ensure a stable payment environment.

IV. Pricing and Taxes

The displayed prices include 20% UK Value Added Tax (VAT).

Customs duties and clearance fees are integrated under the DDP model.

The amount displayed at the time of payment is the final payable amount, and no additional fees are required upon receipt.

V. Refund Information

After a return is confirmed, refunds will be processed within 1 to 3 working days.

Depending on bank processing times, refunds usually reach the account within 10 to 15 working days, subject to the actual fund receipt date.

Refunds will be issued through the original payment method, such as Visa or Mastercard.

If the refund time exceeds expectations, users may provide the order number and transaction details for tracking.

VI. Support and Contact Information

Address: 404 47TH ST APT 14, SAN DIEGO, CA 92102, US

Phone: +1 (678) 777-5565

Email: devis@furnomix.com

Customer Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (UK time)