VAT and DDP Shipping Policy
I. Price Composition
The prices displayed on the website include UK Value Added Tax (VAT, 20%), as well as any applicable duties and customs clearance fees.
The amount shown on the order confirmation page is the final payable amount.
No additional fees will be charged upon delivery.
II. Scope of Application
This policy applies to orders shipped to the United Kingdom.
VAT is directly included in the product price, and users do not need to handle tax procedures separately.
If the VAT rate changes, prices will be updated accordingly and displayed before placing the order.
III. DDP Shipping Method
Orders are shipped via DDP (Delivered Duty Paid), meaning all taxes and related fees are settled before shipment.
No customs procedures or additional fees are required during delivery.
Shipping is handled by DHL, FedEx, or UPS, with full tracking available.
In case of incorrect address, delivery failure, or customs inspection issues, users may contact support for guidance.
IV. Customs Clearance and Compliance
Each shipment includes a commercial invoice and necessary customs documents.
Packaging, labeling, and accompanying instructions comply with UK and relevant regional regulations to facilitate transportation and customs clearance.
V. Fee Transparency
Product prices include the following:
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UK VAT (20%)
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Import-related duties
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Customs clearance fees
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Cost of compliant packaging and labeling
No additional fees will be charged upon delivery.
VI. Invoices and Proof of Payment
An electronic invoice will be provided after payment, showing:
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Product unit price
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VAT amount
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Total price including tax
Invoices can be used for after-sales communication, financial records, or refund processes.
All fee information is clearly displayed before payment.
VII. Order Processing and Delivery Time
Orders usually enter the shipping process within 1 to 3 working days after payment confirmation.
Estimated delivery time is 9 to 15 working days, depending on shipping routes and carrier arrangements.
VIII. Geographic Restrictions
This policy applies to deliveries within the United Kingdom.
If there are legal or logistical restrictions, users will be notified before order confirmation.
IX. Customer Support
Address: 404 47TH ST APT 14, SAN DIEGO, CA 92102, US
Phone: +1 (678) 777-5565
Email: devis@furnomix.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (UK Time)