Supplementary Legal Statement

I. Platform Information

Website: https://furnomix.com

This platform provides online display and sales of furniture products, accessible to users in the United Kingdom.

Prices displayed include UK Value Added Tax (VAT, 20%) and related import fees.

Orders are processed via DDP (Delivered Duty Paid), meaning no additional fees are required at the delivery stage.

II. Shipping and Logistics

Shipping Address:

404 47TH ST APT 14, SAN DIEGO, CA 92102, US

Delivery is handled by DHL, FedEx, or UPS.

Orders usually enter the shipping process within 1 to 3 working days after payment confirmation.

Estimated delivery time is 9 to 15 working days, depending on customs clearance and shipping conditions.

All packages include tracking information for shipment status monitoring.

III. Taxes and Duties

Product prices include UK VAT (20%) and import-related duties.

Each order includes a commercial invoice and necessary customs documents.

Packaging and labeling comply with UK and relevant regional regulations to facilitate transportation and customs clearance.

Under DDP, users do not need to handle customs procedures or pay additional taxes.

IV. Return Rights and After-Sales

In accordance with applicable consumer protection rules, users may submit a return request within 14 working days after receiving goods.

For detailed procedures and conditions, please refer to the Return, Refund, and Exchange Policy page.

V. Payment and Data Security

Payments are processed via PCI-DSS compliant third-party platforms.

No bank card information is stored.

The website uses HTTPS (TLS) protocol to enhance security during data transmission.

Data related to orders and services are processed in compliance with UK GDPR requirements and used only for necessary purposes.

VI. Contact Information

Address: 404 47TH ST APT 14, SAN DIEGO, CA 92102, US

Phone: +1 (678) 777-5565

Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (UK Time)

VII. Applicable Law and Dispute Resolution

Disputes arising from services or transactions will first be addressed through communication.

If no agreement is reached, disputes will be submitted to courts with jurisdiction under the laws of England and Wales.

All commercial activities comply with current UK laws and applicable regulatory requirements.

VIII. Data Protection Contact

A data protection contact has been established to handle requests regarding personal data access, correction, deletion, or restriction.

Requests can be submitted via:

Requests will be processed during normal business hours.

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